Learn what Sweepstakes platforms are, how they work, operational challenges, and why scalable support, compliance, and player management are essential.

Max Kerry sits down with iGaming veteran Tony Ciccocelli to reveal why most online casinos are bleeding revenue by treating customer support as a cost centre instead of a growth channel. From CPA recovery to deposit conversions, this episode breaks down the operational shifts that turn support teams into one of the most powerful profit engines in your business.
